Support
Contact Serpyn
Serpyn uses one contact address for support, privacy, legal, and responsible security reports. Never email passwords, provider tokens, payment-card details, raw transaction IDs, or customer personal data.
What to include
Include your Serpyn account email, the request category, a concise description, relevant dates, and non-sensitive screenshots. We may require account verification before discussing private records. Serpyn responds to support requests within three business days.
Authentication email
[email protected] may appear as a no-reply sender for automated authentication messages. It is not a support inbox.